Incident Response
Governance and Regulatory Readiness for When it Matters Most.
An incident is a high-pressure event, but the secondary crisis—failing to document and report the event correctly—can be just as damaging. TurnKey ensures that when an incident occurs, your organization has the formal policies, procedural frameworks, and documentation standards in place to satisfy auditors, insurance carriers, and legal regulators.
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Compliance-First Response
We don't focus on the technical "bits and bytes" of a breach; we focus on the governance framework that surrounds it. We help you build a robust Incident Response (IR) program that ensures every action taken is recorded, every stakeholder is notified on time, and every regulatory requirement is met. We provide the "paper trail" that proves your organization acted with due diligence.
Our Process
- IR Policy & Procedure Development: We draft high-level Incident Response Policies and generic procedural frameworks that define your team's roles, responsibilities, and decision-making authority.
- Regulatory & Contractual Mapping: We ensure your response procedures align with the specific notification timelines required by laws like GDPR, HIPAA, US State Privacy Breach Notification Laws, and industry standards like SOC 2 and ISO 27001.
- Documentation & Evidence Standards: We provide the templates and logging standards your team needs to ensure that incident records are audit-ready and legally defensible.
- Communication Workflows: We help you establish the "who-notifies-whom" hierarchy, covering internal leadership, legal counsel, and external regulators.
- Post-Incident Review Governance: We help you structure the "Lessons Learned" process to ensure the final report meets compliance requirements and drives future risk mitigation.
The Outcome
A formal, compliant Incident Response framework that ensures your organization can demonstrate accountability and regulatory adherence throughout any security event.